Review Moon Palace- Cancun

by Mar 8, 2021

Moon Palace Cancun

Resort Overview

This week we had the opportunity to stay again at the Moon Palace Cancun. The resort is a very large, family-friendly, all-inclusive luxury resort along Cancun’s Riviera Maya. Away from the main drag of the city’s Hotel Zone, Moon Palace Cancun is located just off the 307 freeway about a 25-minute drive south of the popular tourist area. There are over 2,000 rooms at the resort split between two sections, Nizuc and Sunrise, with each having its own decor, design, amenities, and appeal. When you stay at Moon Palace you’re looking at more than just an “all-inclusive” Mexican resort. The expansive all-inclusive package here covers food and top-shelf liquor at the nearly two dozen restaurants and bars, as well as room service.  If you’re looking for something to do, Moon Palace has you covered. There are multiple outdoor pools with swim-up bars, children’s pools and a kids’ club, tons of daily activities and sports facilities, a full-service spa and fitness center, and a 27-hole Jack Nicklaus Signature golf course that provide ample to keep guests of all ages busy.

Moon Palace Cancun

To say Moon Palace is massive would be an understatement. This incredible resort also sits adjacent to The Grand at Moon Palace, and guests have the option to purchase a day pass to visit The Grand, where there’s a kid-friendly water park.

Sunrise, at Moon Palace, is the largest of the three sections. It is also very vibrant and bustling with activity. There is a little bit of a party atmosphere at this section of the resort. Over at Nizuc, just next door, there is a chic and stylish vibe that is a little quieter and more of a “lounge about” feel without the busy atmosphere of the Sunrise section.

What Are Rooms Like at the Moon Palace Cancun?

The rooms at Moon Palace are all about spacious and luxurious accommodations. You never feel like you are cramped and all of the rooms have furnished outdoor spaces, free minibars, and two-person whirlpool tubs. Each guest room has a sophisticated style and comfortable accommodations setting them apart from other resorts.

Standout features of guest rooms include:

  • double whirlpool tubs
  • liquor dispensers with top-shelf brands
  • smart TVs
  • furnished balconies
  • free daily restocked minibars
  • coffeemakers
  • free Wi-Fi
  • CHI bath amenities: hairdryers and straighteners
  • laptop-sized safes
  • sitting areas also come standard
  • bathrooms have showers, bathrobes, and slippers as well


There are Swim-Up Suites avalible that have direct pool access from their balconies and there are larger suites are also available. The Presidential Suite at Moon Palace Cancun has two bedrooms, a dining and bar area, a living room, a large outdoor terrace, and an espresso machine.

What Features Are Available at the Moon Palace Cancun?

Beach – A long stretch of rich Caribbean sand (nearly 2,000 feet), warm but never scorching, feels great to walk on, run on, lie on, and simply sink your toes into. Enjoy sunbathing, swimming, strolling along the beach, beach volleyball, and more. Covered palapas, beach loungers, and chairs are available.

Moon Palace Cancun

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Tennis – Enjoy tennis around the clock on the six lighted tennis courts.

Golf – There is miniature golfing at the hotel itself. For more serious golfing, check into the golf specials at booking time! Enjoy golf at Moon Spa and Golf Club and experience the Jack Nicklaus signature courses near the resort premises. Tee times may be reserved prior to arrival, up to 90 days in advance. The golf club operates 365 days a year from 6:00 am – dusk. The Jack Nicklaus Academy of Golf is available for those who wish to learn the techniques and playing philosophy of Jack Nicklaus.

Moon Palace Cancun

Pools – The Moon Palace features 7 pools for your enjoyment. Frolic in the two huge outdoor lagoon-style pools, two of the largest in any Mexican luxury resort. Each pool is 650 feet long and contains Jacuzzis, swim-up bars, and children’s areas. There is also an indoor pool for those times when you want to be out of the sun. Lounge chairs and poolside towel service are also included.

FlowRider – The FlowRider creates two lanes of endless waves for surfing and bodyboards. Provides hours of excitement for all ages.

Dolphinarium – The Ultimate Dolphin Swim Experience allows you to interact with dolphins. After a 15 minute orientation, spend 40 minutes in the water with a dolphin.

Water Sports – A fully equipped sports marina offers non-motorized water sports such as Hobie cats, windsurfing, snorkeling, kayaking, boogie boarding and body surfing, and paddleboats. There is also a variety of motorized water sports such as wave runners. If you’re a beginning diver, sign up for an introductory scuba lesson in the resort pool.

Fitness Center – The gym is fully equipped with cardiovascular machines, weight machines, treadmills, stepping machines, bicycles, and free weights. Sauna and steam baths are also available.

Kids Club – Your little ones will enjoy the Connection Zone Kids Club, available for children 4 to 12 years of age. Nextel Direct Walkie-Talkie Services allow you to keep in contact with your kids while they enjoy themselves. Activities include tennis lessons, mini-golf, Spanish lessons, treasure hunts, beach soccer, pinata making, beach camping, kiddie disco, cookie making, pool games, slumber parties, handcrafts, movies, games, face painting, board games, arcade, and more. The Connection Zone also offers a specialized kid’s menu including burgers and french fries, pizza, grilled cheese sandwiches, chicken fingers, quesadillas, spaghetti, and ice cream.

Wired Teens Club – A state-of-the-art, fully equipped lounge. Teens can play in the arcade, enjoy console video games, listen to music played by a DJ, surf the web, and watch their favorite TV shows; all while enjoying snacks and beverages.

Exploration and Site seeing – There are several Mayan ruins and exploration opportunities in the region. Site seeing venues offer vacationers several options: Xcaret with its underground rivers, diving, snorkeling, and coral reefs; the natural aquariums at Xel-Ha; the ancient Mayan port of Tulum containing many curious buildings; the villages and cities of Puerto Morelos, San Miguel, Playa del Carmen, and Cancun. Bicycles can be rented in some of these areas. Some of the tours and excursions available in the area are: Tulum Mayan Ruins, Chichen Itza Mayan Ruins, Chichen Itza Light Show, Isla Mujeres, Coba Mayan Ruins, and Ek-Balam Mayan Ruins, Cozumel, jungle tour, Xcaret, bull fights, horseback riding, Lobster Dinner Cruise, and Swim with Dolphins.

Moon Palace Cancun

Spa – The resort has a superb, full-service spa. Begin your rejuvenation with a relaxing hydrotherapy experience. Transition into treatments including massages, bath therapies, facials, and body scrubs. Treat yourself to an unforgettable spa experience. The beauty salon offers a variety of services including hair cuts, hairstyles, hair coloring, waxing, manicures, pedicures, braids, hair treatments, and make-up.

There is also the “Awe Princess Spa” offering a personalized SPA experience fit for the smallest royal guests. Incredible amenities await girls from the ages of 4 to 12, providing them with a little awe-inspiring wellness of their own. Open every day from 9:00 am to 6:00 pm (last service 5:00 pm – 6:00 pm).

Wellness Program – The Moon Palace offers a wellness program for those that book their Palace Wellness Suites. The program includes yoga, CrossFit-style classes, Pilates, and aqua spinning with a private instructor.

Moon Palace Cancun

Shopping – Check out the lobby shops in the main lobby of the Moon Palace for many essentials and interesting souvenir items. Shopping is a delightful experience in this part of Mexico. Throughout the Cancun region, you’ll find products and services in duty-free shops, jewelry boutiques, fine gifts stores, and logo and sundries shops. You’ll find merchandise from Mexican artisans throughout the country. Shop for Mexican handicrafts, hammocks, silver, clothing, shoes, black coral products, and much more!

Diving & Snorkeling – Pure, transparent waters make for spectacular diving and snorkeling. The nearby coastal waters of Cozumel Island have remarkable clarity, and the waters are alive with colorful coral and many species of marine life. Divemasters allow you and other divers to choose your reef, depending on your experience level. Novices will enjoy Paradise Reef for the many shallow patch reefs, large brain coral, sea fans, and sponges. Intermediate divers may try Palancar Caves or Columbia Wall and encounter big grouper, playful green moray eels, eagle rays, and turtles. For the very experienced, Maracaibo Deep and Barracuda Reef are as alluring as they are challenging, where giant orange elephant ear sponges, black coral, large schools of fish, turtles, rays, and even hammerhead sharks may be spotted. Excellent snorkeling is available in many locations, even very close to the hotel itself.

Deep-Sea Fishing – Plan a fishing trip to nearby Cozumel Island, which boasts some of the best fishing anywhere. Several fishing excursions are available, depending on what you are fishing for. Crews can filet and package your catch to take home. Excursions include fishing equipment, tackle, bait, snacks, refreshments, and pick up and drop off.

Entertainment – Enjoy live music and entertainment, nightly shows, and theme parties. Noir, located in front of Momo restaurant in the Sunrise section, is a nightclub designed with stylish comfort featuring premium drinks, cutting-edge music, and state-of-the-art lighting and audio equipment. Open Tuesday, Thursday, Friday, and Saturday from 10:00 pm – 3:00 am.

Other Activities – There are many other activities you can do at the Moon Palace, including basketball, volleyball, billiards, table games, squash, bocce, horseshoes, and giant outdoor chess. Early morning and late-night beach strolls allow you to see sunrises and sunsets, the likes of which you simply will not experience anywhere else. Enjoy the music of roaming mariachis and live music venues around the resort and the general Cancun area.

What Restaurants are in Moon Palace Cancun?

Below is a list of restaurants and bars available at the Moon Palace Cancun.

El Manglar
Location: Central lobby (Nizuc Section)
Cuisine: Italian (dinner)
Breakfast Buffet International: 6:30 am – 11:30 am
Lunch Buffet International.: 12:30 pm – 4:00 pm
Dinner buffet: 6:00 pm – 11:00 pm
Dress code: casual *

Location: Central lobby (Nizuc Section)
Cuisine: Brazilian (dinner)
Breakfast Buffet International: 7:00 am – 11:30 am
Lunch Buffet International: 11:30 am – 5:00 pm
Dinner buffet: 6:00 pm – 11:00 pm
Dress code: casual *

Los Caporales
Location: Central lobby (Nizuc Section)
Cuisine: Mexican a la carte
Dinner: 6:00 pm – 11:00 pm
Dress code: Casual elegance **

Palapa Delfines
Location: Poolside restaurant/bar (Grill) (Nizuc Section)
Lunch buffet: 11:30 am – 4:00 pm
Dinner buffet: 6:00 pm – 11:00 pm
Dress code for dinner: Casual*

Palapa Pelicanos
Location: Poolside restaurant/bar (Nizuc Section)
Lunch Int’l buffet: 12:30 pm – 4:00 pm
Dinner: Sushi a la carte: 6:00 pm – 11:00 pm

Lobby Bar (Nizuc Section)
Bar & live music
Hours: 10:00 am – 1:00 am

Los Tacos
Location: Poolside (Grand Section)
Cuisine: Tacos and Mexican “tortas”
Lunch a la carte: 10:00 am – 4:30 am
Dinner a la carte: 6:00 pm – 11:00 pm
Dress code: Casual*

El Caribeno
Location: Adjacent to lobby (Grand Section)
Cuisine: Caribbean
Breakfast buffet:7:00am – 11:30am
Lunch buffet: 12:30pm – 4:00pm
Dinner a la carte: 6:00 – 11:00pm
Dress code: Casual elegance **

Lounge Bar
Location: Grand Section
Snacks, bar and live music from 5:00 pm – 1:00 am
Beach Lounge
Sushi a la carte: 6:00 pm – 11:00 am

Pool Bar
Location: Grand Section
Hours: From 10:00 am – 5:00pm

Location: Lobby area (Grand Section)
Hours: From 5:00 am – 12:30pm

La Gondola
Location: Adjacent to lobby (Sunrise Section)
Cuisine: Italian
Breakfast buffet International: 7:00 am – 11:30 am
Dinner buffet: 6:00 pm – 11:00 pm
Dress code: Casual*

Location: Adjacent to lobby (Sunrise Section)
Cuisine: Oriental a la carte
Dinner: 6:00 pm – 11:00 pm
Reservations required for Tepanyaky tables***
Dress code: Casual elegance **

Location: Central lobby (Sunrise Section)
Cuisine: Mexican
Breakfast buffet: 6:45 am – 11:00 am
Lunch International buffet: 12:00 pm – 4:00 pm
Dinner buffet: 6:00 pm – 11:00 pm
Dress code: Casual *

Palapa Fragata
Poolside restaurant/bar (Sunrise Section)
Cuisine: Seafood
Lunch buffet International: Noon – 4:30 pm
Dinner buffet: 6:30 pm – 10:30 pm

Palapa Barracuda (STEAK HOUSE)
Poolside restaurant/bar (Sunrise Section)
Breakfast buffet International: 8:00 am – 10:30 am
Lunch buffet International: 11:30 am – 4:30 pm
Dinner a la carte: 6:30 pm – 10:30 pm
Dress code for dinner: Casual*

Pool Bar Columpios
Location: Sunrise Section
Hours: 10:00 am – 11:00 pm
Sushi served from 6:00 pm – 11:00 pm

Noir Night Club
Location: Sunrise Section
Open: 10:00 pm – 3:00 am, Tues., Thurs., Fri. and Sat.
Hours are flexible and can be extended up to 5:00am.

La Trattoria
Location: Golf Course
Cuisine: Italian
Breakfast Continental: 6:00am – 7:00am
Breakfast International buffet: 7:00am – 11:00am
Lunch buffet: 12:00pm – 4:30pm
Dinner a la carte: 6:00pm – 11:00 pm
Reservations required***
Dress code for dinner: Casual Elegance **

La Palapa
Location: Golf Course
Cuisine: Snacks and beverages
Hours: 7:00am – 11:00 pm * Wet clothing or uncovered swimwear not allowed.
** Long pants, collared shirts, and shoes required.
*** Dial “0” from your room to place reservation.

Moon Palace Cancun

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12 Reasons to Book Moon Palace Cancun

  1. Family-friendly all-inclusive resort a 15-minute drive from Cancun International Airport
  2. Peaceful beachfront location along the Riviera Maya
  3. Contemporary and luxurious rooms across the board with great amenities
  4. Two-person whirlpool tubs, furnished balconies, and coffeemakers come standard
  5. Several pools, including a giant one with waterslides, Flowrider machine, and swim-up bar
  6. Over 20 restaurants and bars to choose from; free room service and top-shelf liquor
  7. Mexican, Asian, Italian, buffet, and Mediterranean restaurant options
  8. Outstanding kids’ club with themed rooms and an outdoor playground
  9. Well-equipped fitness center, full-service spa, and sauna and steam room
  10. Various indoor and outdoor games and activities
  11. 27-hole Jack Nicklaus Signature golf course, plus mini-golf
  12. Dolphinarium area where guests can swim with dolphins
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