Meet Our Travel Advisors

Photo of Heather Straight Heather Straight Co-President & CEO

Once upon a time, at the tender age of six, a little girl covered from head to toe with chicken pox walked into the Magic Kingdom® Park for the first time and in a swirl of pixie dust, a Disney fanatic was born!
My name is Heather, and I’m from a small town in Michigan where I live with my husband and two sons.…

Photo of Jeff Williams Jeff Williams Co-President & Creative Director

I guess you could say it happened on Main Street. Main Street USA at Walt Disney World®Resort to be exact. You see, I had grown up loving Disney movies and cartoons like most every other kid. My family lived overseas in the Marshall Islands and first run movies were not made available to us out in the middle of the Pacific Ocean.…

 

Photo of Chad LaPoint Chad LaPoint Executive Director / Travel Advisor

Hi my name is Chad LaPoint. I live in New Milford CT. I’ve been married for over 19 years, and have 3 children. I’ve been helping families plan their family vacations for several years.
I am a graduate from the Disney College of Knowledge. I have been traveling to different Disney Destinations since 2002. I’ve traveled in large groups, just my family, my wife and I Love going without the kids and even by myself.…

Photo of Amanda Powell Amanda Powell Hiring Director / Travel Advisor

To be honest, I don’t remember my first trip to Disney World. Mostly due to the fact that I was only 20 months old. But my mom loves to tell the story of how I would run to Mary Poppins every morning in the lobby of the Grand Floridian Resort and give her the biggest hug.…

Photo of Kendra Leonard Kendra Leonard Office Manager

Hello! My name is Kendra Leonard and I live in West Michigan with my husband and 3 children. I love traveling and have been a Disney fanatic for as long as I can remember and working for Key to the World Travel as the Office Manager combines those perfectly. When I went with my family to Walt Disney World for the first time I fell in love immediately there is nothing like the feeling you get when you walk into the parks, it is pure magic.…

Photo of Erin Jensen Erin Jensen Special Projects Director / Travel Advisor

Snapchat: ejensen97

Hi my name is Erin Jensen! My husband, 3 kids and I live in Colorado and travel to Disney World and Disneyland as often as we can!

I like to think of myself as your vacation Fairy Godmother – my goal is to make all of your vacation dreams come true! I will plan your magic down to the very last detail, so you can just relax and enjoy your vacation!…

 

 

 

Photo of Nikki Burch Nikki Burch Mentor/Travel Advisor

Hello! My name is Nikki Burch. I had been to Walt Disney World and Disneyland several times while I was growing up. However, it was when my husband and I started taking our three children to Walt Disney World in 2000 that I became a Disney fanatic! I love Disney and I want everyone to enjoy and love it the way I do!…

Photo of Deanna Burdsall Deanna Burdsall Mentor/Travel Advisor

Hi, I’m Deanna and I’m addicted to Disney! I love the movies, the music, the antenna toppers and especially the theme parks! My family has been to the Walt Disney World Resort 25+ times. I remember my first trip with my family as a child, with my husband and both my daughters. Since 2004, we have enjoyed taking family and friends to share in the excitement!…

Photo of Christine Dempsay Christine Dempsay Mentor/Travel Advisor

My name is Christine and I live in Glendale, AZ. I remember as a young child going on family vacations to visit cousins in California, and making those glorious trips to visit Mickey and friends at Disneyland. I made several trips through my younger years and teen years and would visit now and then. I became an Disneyland annual pass holder in 2015 and go whenever I can squeeze in a trip several times a year.…

Photo of Leah Ferguson Leah Ferguson Mentor/Travel Advisor

I’m Leah Ferguson, your next magical vacation planner! I take my love of travel and my attention to details and combine them to make memorable vacations for families like yours!

You work hard for you vacations, so let me do the hard work of planning them! Think of me as your personal vacation concierge – making your dining reservations, transportation arrangements, FastPass recommendations, custom itineraries, and so much more.…

Photo of Kimberly Frisch Kimberly Frisch Mentor/Travel Advisor

Greetings! My name is Kimberly Frisch. I am a military wife and mom.I have been a lover of all things Disney for as long as I can remember. There really is no way to describe the feeling you get when you first walk down Main Street, see the castle for the first time and see the sparkle in your children’s eyes.…

Photo of Tiffany Harmon Tiffany Harmon Mentor/Travel Advisor

Hi, my name is Tiffany. For me, Disney isn’t just a thing or a destination – it’s a way of life! My experience, my love for Disney and my passion for helping others is why this is the perfect career for me. Keeping up with news, promotions and learning about new destinations is part of my daily job so that I can plan that dream vacation for your family.…

Photo of Brittney Hughes Brittney Hughes Mentor/Travel Advisor

Hi! My name is Brittney Hughes and I live just outside of Louisville, KY with my husband, Chris, and our two daughters, Madeline and Sydney. I started going to Disney as a child and I can’t stop going! I am a planner by nature and really enjoy planning all of the details of Disney trips. For some, planning a Disney trip can be overwhelming.…

Photo of Amber Kay Amber Kay Mentor/Travel Advisor

Hi, My name is Amber Kay, and I love all things Disney! I have visited Walt Disney World too many times to count! While most of these trips have been with my family, several have been with large groups, marching bands, and dance teams. Marching down Main Street USA, with the Auburn University Marching Band is one of my favorite memories!…

Photo of Laura Mason Laura Mason Mentor/Travel Advisor

Hi! My name is Laura, and I am what my friends call “a little obsessed with Disney!” I prefer, “Lover of all things Disney!” My love for Disney Travel began when my husband & I honeymooned to Walt Disney World® in 2007. I couldn’t get enough of Disney and soon returned to complete many different RunDisney races.…

Photo of Patti McCumber Patti McCumber Mentor/Travel Advisor

Hi! I am Patti McCumber and I love all things related to travel! I live in Suburban Chicago with my husband and 2 teenage daughters. I have always been the “go to” person among my friends and family for help planning vacations, especially to Disney, so becoming a Vacation Planner seemed like a natural fit! I have been going to Walt Disney World since I was a child, and have loved taking my kids there as well as Disney Cruise Line, Disneyland, Universal Studios and more!…

Photo of Billy Parchman Billy Parchman Mentor/Travel Advisor

Do you have a fever? The only prescription is more Disney! My name is Billy Parchman and I can fill that prescription with some Disney Magic. My wife Michelle and I live in Tuscaloosa, AL and have a beautiful little heart warrior princess named Chloe Belle. I was 4 years old when my grandparents took me to Disney World for the first time, and some of my first memories are from that trip.…

Photo of Sara Parr Sara Parr Mentor/Travel Advisor

Hi! My name is Sara Parr and I grew up with a love for Disney. My extended family lives in Orlando, and I was blessed with being able to visit Walt Disney World frequently. I find so much joy in planning trips and events, and I am excited to share that joy with other families planning their own magical adventures.…

Photo of Theresa Perry Theresa Perry Mentor/Travel Advisor

Hello! My name is Theresa Perry, aka “The Disney Chick”. I proudly display my official Disney’s College of Knowledge diploma next to my Master’s in Education diploma! For as long as I can remember I have been obsessed with all things Disney, particularly Walt Disney World. My first visit was in 1973 and I have since been more times than I can count!…

Photo of Terre Pohlar Terre Pohlar Mentor/Travel Advisor

I began experiencing Disney magic as a young girl when hugging Mickey Mouse for the first time, next as a teenager performing with my high school marching band at the Walt Disney World® Resort and now through the eyes of my own children. I love watching their faces light up as we hang out in our favorite theme park, Epcot®.…

Photo of Tricia Dayle Santella Tricia Dayle Santella Mentor/Travel Advisor

Aloha!! My name is Tricia Dayle Santella. My love for Disney started in 1989 when I got to experience the Disney magic for the very first time at Disneyland. And now, my family and I take a trip every year to at least one of the Disney parks, sometimes twice a year if it’s possible. I wanted to sell Disney destinations because I just love everything about Disney, I’m very passionate about it and I want people to experience the Disney Magic the way that my family and I do every year.…

Photo of Melissa Sundbye Melissa Sundbye Mentor/Travel Advisor

Hello!! My name is Melissa Sundbye and I live in Lawrenceburg, Indiana which is just outside Cincinnati, Ohio. I first visited Disney World when I was 2. I have some fantastic memories of that trip. Since then, I have been hooked. It’s my favorite place to visit. I have visited Disney World as a child, teen, adult, expectant mother and a mother.…

Photo of Zoe Teague Zoe Teague Mentor/Travel Advisor

Hi! My name is Zoe Teague and I live in Central Indiana with my husband and two daughters. I fell in love with Disney World when my husband took me there for the first time to propose in 2006. We have been back at least once every year since then, and have also enjoyed Disney Cruises and Disneyland!…

Photo of Kelly Wheeler Kelly Wheeler Mentor/Travel Advisor

Hi, my name is Kelly Wheeler! I have enjoyed traveling all of my life and have continued the tradition as an adult. My family and I have traveled to many destinations around the world but my heart always comes back to the joy and happiness that surrounds Disney. Whenever I walk down Main Street USA or set sail on a Disney cruise, there is a familiarity and comfort that takes over and happiness surrounds me.…

 

 

 

Photo of Kim Williams Kim Williams Travel Advisor

Hello, my name is Kim Williams and I live in Stephens City, VA with my husband and daughter. My love for Disney began with my first trip to Walt Disney World when I was 8. That was followed with a trip to Disneyland when I was 12. A trip to Walt Disney World for our 2nd anniversary led my husband to love Disney as much as I do.…

Photo of Kimberly Williams Kimberly Williams Travel Advisor

Hi! My name is Kimberly Williams. I am from the Dallas, TX area. Being a travel agent has always been my dream, but working with an agency that specializes in Disney Destinations is the icing on the cake for me. My husband, Chris, and my 15 year-old son, Ethan, are my primary travel companions.

My parents took me to Walt Disney World when I was 15, but my obsession with all things Disney began when I was pregnant with my son.…

Photo of Meredith Williams Meredith Williams Travel Advisor

Hello! My name is Meredith and I live in Crosby, Texas with my husband Ted, daughter Penelope, and dog Sly. Walt Disney World has been one of my favorite vacation spots my entire life – I’ve been going to the parks since I was three! Some of my favorite Disney things include Princess Ariel, Tsum Tsums, Up, and the People Mover.…

Photo of Suzanne Williams Suzanne Williams Travel Advisor

Hi! My name is Suzanne Williams and I am from a small town in Alabama. Ever since I was a little girl, I have been the biggest Disney fan and my love has continued to grow. My first Disney World trip was when I was six years old and to this day I still get that same giddy feeling when I walk down Main Street, USA.…

Photo of Allison Woznak Allison Woznak Travel Advisor

My name is Allison and I am a Jersey girl! But in my heart, Main Street USA is my HOME! I have been traveling to Disney since I was too young to remember, and every bit of the nostalgia, excitement, and love is still with me every time I go. I remember waking up to the Main Street USA train whistle and rushing to get to the park, ahhh memories!…

Photo of Susan Wright Susan Wright Travel Advisor

Hi, my name is Susan Wright. My husband, Don, and I have four children and two grandchildren and we live in Carrollton, Georgia. I enjoy sharing the magic of Disney and since my first trip wasn’t until 2000 I have been making up for lost time ever since! I specialize in Disney Destinations, Universal Orlando Parks & Resorts, the Marriott family of brands, and am an Atlantis Ambassador, but I am always learning about new experiences!…

Photo of Becky York Becky York Travel Advisor

Hi there! My name is Becky York, and I absolutely love to create unforgettable experiences for both my family and yours! I live in Colorado with my husband and am often either visiting Disney or planning my next trip.

It’s my passion to travel and experience new ways to create memories that will last a lifetime.…

Photo of Kristen Young Kristen Young Travel Advisor

Hi! My name is Kristen Young, and Disney is my favorite hobby! My friends and family call me “Disney Queen,” and I pride myself on my random Disney knowledge! The magic at Disney is unlike anywhere else, and it is what keeps me going back time and time again. My first bit of magic happened in 1999, when I was able to put out the birds at Animal Kingdom, and memory that has remained one of my favorites for almost 20 years.…

Photo of Mary Zarin Mary Zarin Travel Advisor

Hello! My name is Mary Zarin. I am very excited to help you and your family or friends plan a wonderful vacation. I love all things Disney and have visited Walt Disney World, Disneyland and Disneyland Paris. There is nothing more magical than a Disney vacation and I would like to help plan a magical vacation for you.…

Photo of Terri Zeigler Terri Zeigler Travel Advisor

Disney has been my happy place since I was 5 years old and my parents took me for the first time. I can still remember riding Dumbo with my Dad and it’s one of my best memories. Then 25 years later I got to take my daughter and husband for the first time and their faces walking down Main Street will forever be etched in my mind.…

Photo of Sara Ziegler Sara Ziegler Travel Advisor

Hello! My name is Sara Ziegler, and I live in Ft. Thomas, Kentucky – which is just a hop, skip, and jump from Cincinnati, OH. I’m excited to share my love of all things ‘Disney’ with clients, family, and friends.
As the wife to a husband who grew up Disney, my first trip to Walt Disney World was for my first anniversary ten years ago.…